Shipping policy

Jewelry House NYC Shipping Policy

Thank you for shopping at Jewelry House NYC!

We are committed to getting your beautiful jewelry to you quickly and safely.

Processing:

  • Orders are processed Monday through Friday, excluding holidays.
  • Orders placed shall ship in the next 2 business Days (Subject to Availability).

Shipping Methods:

We offer the following shipping methods:

  • FedEx Ground Shipping: Orders over $250 within the contiguous United States qualify for FedEx Ground Shipping.
  • Expedited Shipping: We offer various expedited shipping options at an additional cost. Please see the checkout page for rates and estimated delivery times.

Delivery Times:

  • FedEx Ground Shipping: Estimated delivery within 4-6 business days from the date of shipping.
  • Expedited Shipping: Estimated delivery times vary depending on the chosen service. Please see the checkout page for specific details.

International Shipping:

We do offer international shipping, however, this depends on the country and their respective shipping partners along with the necessary duties.

Tracking:

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package on the carrier's website.

Order Changes:

We strive to process orders quickly and efficiently. Once your order is placed, we may not be able to make changes to your shipping address or method.

Lost or Damaged Packages:

If your package is lost or damaged in transit, please contact us immediately at returns@jewelryhousenyc.com and we will work with you to resolve the issue.

Additional Information:

  • We reserve the right to choose the most appropriate shipping method for your order, even if you select a specific option at checkout.
  • We are not responsible for any delays caused by customs or other unforeseen circumstances.
  • Shipping costs are subject to change without notice.

Thank you for choosing Jewelry House NYC!

Contact Us:

If you have any questions about our shipping policy, please contact us at:

  • Email: returns@jewelryhousenyc.com
  • Phone: +1-8555824415

Jewelry House NYC

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